• 
• 
• 

• Home
• About Us
• Contact
• Finding A Home
• Rent & Money Matters
• Repairs & Maintenance
• Improvement Programme
• Tenancy Support
• Performance
• Getting Involved
• Customer Information
  • Leaflets
  • Newsletters
  • Annual Report
  • Customer Involvement Statement
  • Handbooks
  • Service Standards
• Job Opportunities
• Useful Links
• Frequently Asked Questions

Customer Information / Leaflets

Leaflets

 Yorkshire Coast Homes produces a range of customer information in co-operation with a group of tenants known as the YCH Readers Group. These leaflets are available on request from any of our offices, or in our community centres, alternativly you can click on the links below to download copies of the leaflets you require.

 Accommodation for the Homeless

 Anti Social Behaviour

 Asbestos Leaflet

 Coastcall Leaflet

 Compensation Leaflet

 Customer Care

 Equality and Diversity

 Gas Servicing

 Guide to Housing Benefit

 Homeless Service

 Involving Our Customers

 Making a complaint

 Paying Your Rent

 Repairs and Improvements

 Safety in Your home

 Services for the Disabled

 Understanding Your Rent Statement

 Understanding Your Tenancy Agreement

 UPVc Windows and Doors

 Vacating Your Home

 Warden Service

 Welcome Leaflet

 Download a PDF of the Housing Corporation document "A Charter for housing association applicants and residents"