What happens next?

What happens to my application?
Your application will be acknowledged by letter. If there are medical grounds to support your application a housing officer may need to talk to you to assess your need for rehousing, to discuss the type of accommodation you require and the area in which you wish to live.

How long will I have to wait?
This depends on your circumstances. Under the Choice Based Lettings policy applicants will have the chance to bid for properties. How long you will have to wait for housing will depend on the banding you are allocated and the properties you are eligible to bid for.

Do I have to fill in a new form each year?
No, but you will be contacted each year and asked if you wish to remain on the waiting list. It is important that you reply by the time stated otherwise your application will be cancelled.

What happens should a property be offered to me?
You will be sent a letter giving you details of the property and asking you to contact the Housing Officer in order to confirm whether you would like to accept the property or not.

Can I see the property before I move in?
When the property is available for viewing, an officer will arrange to meet you at the property and answer any questions you may have. You can then decide whether you are accepting the tenancy and if so an appointment will be made for you to sign a Tenancy Agreement.

What if I successfully bid for a property and find it unsuitable?
If you turn down an offer of accommodation it is important that you tell us why the property was unsuitable. Applicants will not be penalised if they refuse an offer of accommodation, however where more than 5 offers of accommodation have been refused, the applicant will be invite to an interview with the landlord that originally assessed their application.

The Banding Scheme
The banding scheme consists of 4 bands, Emergency, Gold, Silver and Bronze. Banding is awarded in accordance with need and the unsuitability of your current accommodation. Please refer to the CBL Allocations Policy for more information.