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Estate Management

We want everyone to be proud of their home and surroundings.

Our Responsibility

Grounds maintenance
Yorkshire Coast Homes has a service level agreement with Scarborough Borough Council who are responsible for maintaining the following landscaped areas on our behalf:
• Grass, shrubs and flowerbeds in communal gardens, for example in sheltered accommodation schemes
• Grass verges
• Prune trees in the grounds of our properties where necessary to prevent damage to structures, blocked gutters and extreme nuisance, and to keep them healthy. They will not cut trees down unless they are dead or dangerous. Many trees have preservation orders on them to restrict work.

Footpaths
Generally, the responsibility for the maintenance of roads, footpaths and street lighting rests with Scarborough Borough Council and North Yorkshire County Council. Some areas however, are our responsibility for example roads into our garage areas and footpaths across shared grassed areas. If they are our responsibility, we will regularly check them and carry out the maintenance that is needed. If however, you notice any areas that are becoming dangerous, please let us know. 

Your Responsibility

Car parking
Car parking can be a problem on many of our estates that were built in a time when fewer people owned cars. We ask you to be a good neighbour and park considerately. Please do not park on grass or open spaces, including you garden, unless there is a dropped kerb and you have written permission and a properly constructed drive way. If you want to build a driveway or car port you must get permission from Yorkshire Coast Homes.

Early in 2006, we will be consulting with our customers about how they would like us to spend our environmental budget. If the feedback from our tenants suggests they would like to use the money to improve parking facilities then Yorkshire Coast Homes will consider this.

Gardens
As a customer of Yorkshire Coast Homes it is your responsibility to make sure that your garden is tidy and in reasonable condition. You should not use it to store rubbish or unwanted items of furniture.

If you are elderly or disabled and need help to maintain your garden you should talk to your Tenancy Services Officer. 

Litter and rubbish
You must not dump rubbish in the street, in your garden or any other part of your local environment. Fly-tipping is an offence and we will prosecute persistent offenders.

Scarborough Borough Council provides a collection service for bulky household items. To arrange a collection contact their Customer First Centre on 01723 232323.

Vandalism
If you, anyone living with you, or anyone visiting you deliberately damages of defaces any part of your home, estate or anything belonging to Yorkshire Coast Homes, you will be recharged the cost of putting the matter right.

If you witness an act of vandalism please report it to your Tenancy Services Officer or the Police. Alternatively, you can leave a message on the Safer Communities Partnership Anti-Social Behaviour Hotline 01723 384444 and they will pass the message on to the appropriate organisation, the next working day (please note this is not a response line).