Anti-Social Behaviour
We want all of our customers to enjoy their homes and local environment free from unwanted nuisance. Yorkshire Coast Homes is committed to dealing with and preventing behaviour that causes problems for others.
What is anti-social behaviour?
Anti-social behaviour is persistent behaviour that upsets, disturbs or frightens people. Here are some examples of anti-social behaviour that may affect you or your neighbourhood:
• Overgrown and untidy gardens
• Dumped rubbish
• Dog fouling and barking dogs
• Bad and inconsiderate parking
• Fights and arguments in the street
• Abusive and threatening behaviour
• Vandalism and graffiti
• Loud and frequent noise nuisance
• Theft and other crimes
• Drug and alcohol abuse
• Drug dealing
What you can do to solve the problem
Try to talk to the person who is causing the problem. Tell them to stop or moderate their behaviour. It is possible that your neighbour does not know that they are causing a disturbance.
How you can report anti-social behaviour
You can report acts of anti-social behaviour to Yorkshire Coast Homes in writing, by phone or email, or in person at one of our offices, please click here for our contact details.
The Safer Communities Parnership operates a 24 hour anti-social behaviour hotline. You can call 01723 384444 and leave a message reporting on act and they will pass on the message to the most appropriate organisation(s) on the next working day. Please note this is not a response line.
All reports will be kept confidential, but if we decide to take some form of legal action we may ask you to give evidence.
What we can do
If your complaint is against another tenant of Yorkshire Coast Homes, we may be able to take action for you under their Tenancy Agreement. If your complaint is against an owner-occupier, the tenant of a private landlord or another housing association your Tenancy Services Officer will advise you what action is possible.
What we cannot do
Yorkshire Coast Homes cannot:
• Get involved in personal disputes which are not related to housing
• Take legal action on the basis of anonymous reports
How we will investigate your report
We will discuss with you any action that we plan to take for example:
• Visit or write to the person or people you reported
• Visit other neighbours to ask for their views
• Ask you and your neighbours to keep a written record of problems as they arise
If every effort to resolve the problem fails we may, with your help, be able to take Court action.
How Do I...?
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0845 065 56 56
Yorkshire Coast Homes
Brook House
4 Gladstone Road
Scarborough
North Yorkshire
YO12 7BH