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INFO: How to deal with frozen pipes

How to deal with frozen pipes

No running water? If you suspect that the cause of the problem is a frozen pipe, the information on this webpage will help you locate the blockage, defrost it and make sure your pipes don't freeze again.

If you find yourself without water, the first thing you need to do is check whether your neighbours are also affected. If they are, the lack of water will most likely be caused a problem to the mains supply and you will need to contact your water company.

If you're the only one without water, you probably have a frozen pipe. It's important to try and defrost this blockage as quickly as possible as the expansion of the water could cause the pipe to burst, leading to thawed water leaking from the break.

Please click here to read the full guidance article.

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